“Val helped us create a member retention system that has added to our morale and helped us to be the most profitable credit union in Canada”.

Darrell White, Sr. VP Sales
Community Savings Credit Union, AB

“Simply put, we achieved our goal of patient retention and satisfaction – You are Simply World Class – each step of the way.”

Chuck Werth CEO, Sutter Health
Sacramento, California

“Valerie, after 10 years, you are the first person I call for my clients.  Your dedication and “how-to” knowledge of creating loyal customers continues to be the best I’ve ever seen.”

Nick Perrin, Vice President
Vantage Path eLearning

“Val has spent the past three years with us in creating a Culture of Service Excellence that is both accountable and empowering.  Clearly our increased profitability and image have been a direct result.  Thank you Val…in–Val–uable!”

Susan C. Marshall-Scorgie, CHRP
Manager, HR, Calgary Zoo