“Val helped us create a member retention system that has added to our morale and helped us to be the most profitable credit union in Canada”.
Darrell White,
Sr. VP Sales
Community Savings Credit Union, AB
“Simply put, we achieved our goal of patient retention and satisfaction – You are Simply World Class – each step of the way.”
Chuck Werth CEO,
Sutter Health
Sacramento, California
“Valerie, after 10 years, you are the first person I call for my clients. Your dedication and “how-to” knowledge of creating loyal customers continues to be the best I’ve ever seen.”
Nick Perrin,
Vice President
Vantage Path eLearning
“Val has spent the past three years with us in creating a Culture of Service Excellence that is both accountable and empowering. Clearly our increased profitability and image have been a direct result. Thank you Val…in–Val–uable!”
Susan C. Marshall-Scorgie, CHRP
Manager, HR, Calgary Zoo |
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Valerie Cade, CSP
As an international business speaker and founder of World Class Credit Unions, Valerie Cade’s proven insights, systems and spirit-led delivery have helped many companies world-wide to attract more customer, patient and member loyalty with an easier way to create and sustain business, naturally. A faculty of well qualified experts in Credit Union business development, training and coaching, operations and process administration will help to meet you where you are at and take you where you want to go.
As Founder, Valerie has hands-on experience and results through actual business leadership. She generates an unusual intelligibility to the multi-faceted issues of member service, leadership and business development that propels a do-able path for sustaining World Class Credit Union Excellence.
Noted by clients as “relevant, well-researched and delightfully humorous”, Valerie’s business acumen and abilities come firsthand:
As a Speaker and Communicator:
- Valerie has earned the CSP (Certified Speaking Professional Designation) which is the highest earned speaking designation worldwide for speaking excellence. With less than 500 recipients in the world, she was also the first female in Canada to earn this designation.
- Valerie was noted as “One of the Consummate International Speakers of the Year” by Sharing Ideas magazine.
As a Leader and Sales and Marketing Professional:
- As CEO of one of Canada’s largest training companies for over 10 years, she strategically turned around this ‘near bankruptcy’ million-dollar company to very profitable success; while keeping the same staff.
- Fundraised over $1,000,000 for Canada’s oldest sports club from a zero based budget approach, as well as raising millions of dollars for numerous non-profit associations over the past 15 years.
- She is the National Past President for the Canadian Association of Professional Speakers (CAPS); and as VP, she led a team to increased membership by 30% - sustained.
- She recently was presented with the CAPS President’s Award for Distinguished Service.
- Valerie was featured on the Healthcare Television Network (U.S. and Europe) for One on One Leadership and is author of “Bully Free At Work: What You Can Do To Stop Workplace Bullying Now”.
Valerie is enthusiastically subtle, delightfully engaging and genuine. Her ability to lead a large process with the feel of a 1:1 experience is the magic to your World Class Credit Union results.
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